Privacy Policy

1. Introduction

At Rock ID, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

2. Information We Collect

Account Information

  • Email address
  • Name (if provided)
  • Password (encrypted)

Usage Data

  • Rock images you upload
  • Identification results
  • Your rock collection data

Technical Data

  • IP address
  • Browser type and version
  • Device information

3. How We Use Your Information

  • To provide rock identification services
  • To maintain and improve our AI model
  • To manage your account and subscription
  • To communicate service updates
  • To provide customer support

4. Data Storage and Security

We implement strong security measures to protect your data:

  • Encryption of sensitive data
  • Regular security audits
  • Secure data centers
  • Access controls and monitoring

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers who help us operate our platform
  • Payment processors for subscription management
  • Law enforcement when required by law

6. Your Rights

  • Access your personal data
  • Request data correction
  • Delete your account and data
  • Export your data
  • Opt out of communications

7. Cookies

We use cookies to:

  • Keep you signed in
  • Remember your preferences
  • Analyze site usage
  • Improve our service

8. Changes to Policy

We may update this policy occasionally. We will notify you of significant changes via email or site notification.

9. Contact Us

For privacy-related questions or concerns, please contact us through our support channels.

Last updated: March 26, 2025